Premium Valet & Service
Silver Cross products are built-to-last but even the most premium pram needs a little TLC from time-to-time. Our premium valet service prolongs the life of your Silver Cross pushchair so you can keep using it or pass it on.
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Thanks for helping a family in need by donating your pram to our charity partner, Baby Basics. A member of our team will be in contact with you soon to arrange the collection of your donation.
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*Only Silver Cross prams and pushchairs can use this service. Also, we are unable to accept prams from the Silver Cross heritage collection. We are also unable to accept Car Seat shells.
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Premium valet & service
What's included
Service
£75.00
Valet
£75.00
Service & Valet
£125.00
Collection
Product collected from Customers home or work address
Condition report
Six Point Safety Check
1. Harness – Buckle lock/release. Fabric & fixings damage
2. Brakes – Engage & release mechanism
3. Wheels – Tyre wear & swivel lock condition
4. Handle – Height adjustment & release button mechanisms
5. Folding Mechanism – Open/closes/locks correctly
6. Seat Unit/Carrycot – Locks/releases from chassis correctly
Service
Wheels/Tyres/Swivel Locks - Changed if damaged *
Brakes - Checked & repaired/replaced if needed
Handle Mechanism – Re-lubricated & height adjustment tested/repaired
Folding Mechanisms – Re-lubricated & fixings tightened
Seat Unit Recline Mechanism – Checked and adjusted
Harness - Checked & replaced if needed *
Lubricate all other moving parts
Other minor repairs undertaken***
Chassis cleaned
Chassis steam cleaned & sanitised (150°C)
Dirt & excess debris removed from wheels & brakes
Chassis wax polished
Wheels waxed and tyre shine application
Handle leather cleaned & re-nourished
Chassis badges replaced if missing *
Fabrics cleaned
Appropriate fabrics removed from chassis
Fabrics steam cleaned
Spot stains treated and removed**
Fabrics replaced with new products where needed *
Bumper Bar leather cleaned & re-nourished
Odour neutralised
Fabrics reattached to chassis
Delivery
Final Inspection
Product packed & returned (with free maintenance kit)
*Subject to availability
**Some stains may be treated but not removed completely
*** If more major repairs or spare parts are required Customer Services will advise costs prior to work being completed
Please note that only Silver Cross prams and pushchairs can use this service. Also, we are unable to accept prams from the Silver Cross heritage collection. We are also unable to accept Car Seat shells
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