Silver Cross products are built-to-last but even the most premium pram needs a little TLC from time-to-time.
Our premium valet service prolongs the life of your Silver Cross pushchair so you can keep using it or pass it on.
Not planning to use your Silver Cross pram again? You can now donate it to a family in need. Click ‘Donate’ and we’ll collect it, give it a service and valet then donate it to Baby Basics UK for free.
Finished using your Silver Cross Car Seat? You can recycle it for FREE here.
*Only Silver Cross prams and pushchairs can use this service. Also, we are unable to accept prams from the Silver Cross heritage collection.
Baby Basics UK is a volunteer-led charity aimed at supporting new mothers and families who are struggling to meet the financial and practical needs of looking after a new baby. Based in Sheffield they have over 50 centres across the UK. The Silver Cross donation service aims to get unneeded prams and strollers to families who need them most.
Baby Basics UK is a registered charity, number 1168099
Our road-test service is perfect if your pram or pushchair has been in storage or you’re looking to resell. Our expert team will collect your pram and complete a 6-point safety check, which includes harness, wheels and brake checks. They will also repair any damage and re-lubricate the handle, seat and folding mechanisms. After a final safety inspection your pram will be returned to you with a certificate to prove it has received an official Silver Cross Service.£75.00
Our premium valet option will bring your pre-loved pram back to life. Our team of experts will collect your pram or pushchair from your home or work address and carry out a full 14-step inspection and sanitise. Our valet service includes a chassis, wheels and brakes clean, complete wax and polish, leatherette clean and re-nourish and a full steam and sanitise of all fabrics. We will then give it a final inspection and return it to you, good as new. You will even get a signed certificate to show when your pram was valeted.£75.00
Our full Service & Valet option gives you total piece of mind that your pram is looking great and working properly. Our dedicated Service & Valet team will collect your pram or pushchair, complete a full road-test service and our 14-step clean and sanitise, then return it to you repackaged with an official Silver Cross Valet & Service certificate. The perfect service for growing families or when you’re ready to pass your pram on.
Give your pram or stroller to a family in need by selecting our donate service. Your unneeded Silver Cross pram or stroller will be collected from you, free of charge, given a full road-test and valet and then donated to our friends at Baby Basics UK who have over 50 baby banks across the UK.
Product collected from Customers home or work address
Six Point Safety Check
1. Harness – Buckle lock/release. Fabric & fixings damage
2. Brakes – Engage & release mechanism
3. Wheels – Tyre wear & swivel lock condition
4. Handle – Height adjustment & release button mechanisms
5. Folding Mechanism – Open/closes/locks correctly
6. Seat Unit/Carrycot – Locks/releases from chassis correctly
Wheels/Tyres/Swivel Locks - Changed if damaged *
Brakes - Checked & repaired/replaced if needed
Handle Mechanism – Re-lubricated & height adjustment tested/repaired
Folding Mechanisms – Re-lubricated & fixings tightened
Seat Unit Recline Mechanism – Checked and adjusted
Harness - Checked & replaced if needed *
Lubricate all other moving parts
Other minor repairs undertaken***
Chassis steam cleaned & sanitised (150°C)
Dirt & excess debris removed from wheels & brakes
Chassis wax polished
Wheels waxed and tyre shine application
Handle leather cleaned & re-nourished
Chassis badges replaced if missing *
Appropriate fabrics removed from chassis
Fabrics steam cleaned
Spot stains treated and removed**
Fabrics replaced with new products where needed *
Bumper Bar leather cleaned & re-nourished
Fabrics reattached to chassis
Product packed & returned (with free maintenance kit)