Help & FAQ's
Ask us anything, we'd love to hear from you.
Our customer service team is available Monday - Friday between 9am to 5:30pm. Alternatively, you can use our enquiry form below.
What is the warranty period?
How do I register the warranty for my pram?
Can I place an order over the phone?
How do I order spare parts?
Do you deliver outside the mainland UK?
Looking for help with another product?
For city living
For all terrain comfort
New - Coast
For everyday travel
For growing families
Clic & Free Footmuff
For families on the go
Jet 3 & Free Footmuff
For compact travel
Pop & Free Footmuff
For everyday strolls
Zest & Free Footmuff
For everyday comfort
Dream i-Size with ISOFIX Base
Awarded the safest infant carrier for your newborn by ADAC, when used with the Dream i-Size base
Motion All Size 360
The only 360° rotating car seat you need, suitable from birth to approx. 12 years
The multi-stage car seat, growing with your child from 15 months to approx. 12 years of age
Simplicity Plus & Simplifix Isofix Base
Our award-winning everyday infant carrier