Delivery Information

Our standard delivery service will ensure that your goods arrive at your delivery address by courier within 1 to 5 working days of placing the order (some exceptions apply - see below). In the majority of cases where orders are placed before 1pm, the delivery will be made at an unspecified time on the next working day. For clarity, working days are Monday to Friday and do not include weekends or bank holidays. Over the Christmas period (24^th December to 2^nd January), deliveries can take up to two weeks. Standard delivery is FREE.

NB: IN SOME AREAS OF THE UK THE NORMAL STANDARD DELIVERY OPTION IS NOT AVAILABLE. FURTHER INFORMATION ON DELIVERY TO THESE AREAS IS AVAILABLE IN OUR HIGHLANDS AND REMOTE ISLANDS SECTION BELOW.

*EXCEPTIONS

• Standard delivery is not available for Balmoral, Kensington or Furniture.
• Furniture Delivery - Our Home Delivery Team will contact you directly to book in your delivery.
• Estimated delivery times for these products will be shown in the shopping basket prior to the completion of your purchase. For further details, please contact us.
• A delivery charge of £39.95 will apply for Highlands and Remote Islands and also the following postcodes for all furniture purchases: IV7-11, IV14-28, IV40-49, IV51-56, IV63, PH31-44, PH49-50, SA30+, LL22, LL24-49, LL51-78, PA20+, KW.

FREE DELIVERY SERVICE

Our Home Delivery Team will contact you directly to book in your delivery.

When you buy any of our beautiful furniture sets from an official stockist or our website, our preferred delivery partners will ensure that your purchases reach you quickly, safely and with the minimum of fuss.

Our exclusive home delivery service couldn't be simpler. 

FREE DELIVERY TO THE ROOM OF YOUR CHOICE

Our team of Silver Cross experts will home deliver your furniture to the room of your choice at no extra cost.

PLACE YOUR ORDER ONLINE

Once you have decided which nursery furniture collection is right for you; click the 'buy now' button and pay for your furniture order online. There are lots of furniture sets to choose from in our range. 

IF YOU HAVE ANY QUESTIONS ABOUT THIS EXCLUSIVE SERVICE OR ABOUT SILVER CROSS FURNITURE, CALL OUR CUSTOMER SERVICES TEAM ON 0345 872 6900.

In the event of any issue with your delivery please get in touch with our customer service team on 0345 872 6900.

CLICK HERE TO SHOP SILVER CROSS FURNITURE

You can choose to receive your order before 12pm on the next Saturday if you prefer, but this only available if you order before 1pm on a Friday. A total extra charge of £20 is applied to this service if you request it - but this charge is not per product, so even if you order 2 or more items the charge will still only be £20.

This service is NOT available to postcodes that fall within our Highlands & Remote Islands list. This service is NOT available over the Christmas period (24^th December to 2^nd January).

Saturday delivery is NOT available for the Balmoral, the Kensington or furniture.

Estimated delivery times for these products will be shown in the shopping basket prior to the completion of your purchase. For further details, please contact us.

Silver Cross will deliver/collect goods to/from addresses in England, Scotland and Wales only. There may be additional delivery or collection charges and extended delivery times in some areas. We do not currently offer delivery or collection to/from BFPO.

FURNITURE, BALMORAL & KENSINGTON DELIVERIES

• Estimated delivery times for these products will be shown in the shopping basket prior to the completion of your purchase, contact us for further details.
• Our delivery team will call you 48 hours prior to your delivery to ensure any final details are confirmed.
• You cannot alter your delivery date after this call.
• If changes are made less than 48 hours prior to delivery, a surcharge of £90.00 may be imposed.

REGRETTABLY, SILVER CROSS IS ONLY ABLE TO DELIVER NURSERY FURNITURE TO MAINLAND UK AT THIS TIME. SILVER CROSS IS ALSO UNABLE TO DELIVER NURSERY FURNITURE TO SHETLAND, NORTHERN IRELAND OR ISLE OF WIGHT POSTAL CODES AT THIS TIME. 

If your postcode is on our Remote Areas list, then we are only able to offer a basic delivery service that will ensure that your goods arrive within 4 working days of your order being placed. There is a total charge of £39.95 for this delivery service but this charge is not per product, so even if you order 2 or more items the charge will still only be £39.95. The list of Highlands and Remote Islands postal codes is as follows:

Chargeable Scottish postal codes: AB31, AB33-38, AB44-56 & IV30-32.
Scottish Highlands includes postal codes: FK17-99, G83, IV1-28, IV33-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18- 26, PH30, PH31-41, PH49-50, AB36-38, AB55-56 and all IV postal codes.
Scottish Islands includes postal codes: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.

REGRETTABLY, SILVER CROSS IS ONLY ABLE TO DELIVER NURSERY FURNITURE TO MAINLAND UK AT THIS TIME. SILVER CROSS IS ALSO UNABLE TO DELIVER NURSERY FURNITURE TO SHETLAND, NORTHERN IRELAND OR ISLE OF WIGHT POSTAL CODES AT THIS TIME.

Pre-order information:

When a product states it is ''In stock'' for a special date, e.g ''In Stock: Early September'' - this is the date that the product will arrive at our warehouse. Your delivery time scale you are quoted at checkout will then start from this date.