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Terms & Conditions

Call Us On 0345 872 6900

Monday to Friday between 9am & 5:30pm

These terms and conditions govern the use of our website, www.silvercrossbaby.com, and in using this website either by browsing pages or making an online purchase you agree to be bound by these terms and conditions as laid out below.

Definitions

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“website” refers to www.silvercrossbaby.com

“We”, “our”, “us” refers to Silver Cross UK Limited (Company Registration No: 4611579), our registered address being Silver Cross UK Limited, Micklethorn, Broughton, Skipton, North Yorkshire, BD23 3JA. Our registered VAT number is: 4611579

“product” means a product displayed on our website either for sale or for information purposes

Black Friday

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The products excluded from Black Friday 2020 are as follows; Special Edition Eclipse Collection, Doll's Prams, Heritage Prams, Spirit and all Pram Bundles.

All prices shown include discount.

General

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We do our best to ensure that the information on the website is accurate and helpful at all times.

However, we cannot ultimately warrant the accuracy of any information and cannot be held liable for any use or reliance you may make of or put on it except as specifically agreed with us in any further agreement we may make with you in writing.

We do our best to ensure that the website operates properly at all times, but we make no warranties as to the availability or accessibility of the website, and (save as otherwise set out in these notices and disclaimers) we will not be liable for any damages, loss, costs or expenses incurred by you as a result of any lack of availability or accessibility of the website.

Any link (be it a hypertext link or other referral device) used on the website is provided solely for the use and convenience of the visitor. The link does not represent any endorsement or recommendation by us and does not mean that we have any association with the linked website. We are not responsible for the content of any websites that have links with the website or for the legal consequences of your entering into any contracts with the third parties that provide these linked websites and we do not accept any liability for any loss, damage, expense, costs or liability whatsoever incurred by you as a result.

We will not be liable for any loss, damage, expense, costs, delays or other liability whatsoever (including without limitation any financial losses such as loss of profit) which you may incur as a result of any event beyond our reasonable control (including without limitation any failure of transmission, communication, computer or other facilities or your inability to access the Website for any reason or any failure, error or delay in the sending or receiving of any notice or communication or instruction through the post or any electronic medium).

All Intellectual Property Rights and goodwill in or relating to the contents of the website belong to either ourselves or to our suppliers. In particular, the trade marks displayed are registered and nothing contained in these conditions or the website should be construed as granting by implication, estoppel, personal bar, or otherwise, any licence or right to use any of the trade marks without our permission. However, copying and printing of those web pages which contain the trade marks is permitted within the scope of the licence contained below. You may download to a local hard disk and print extracts from the website solely for personal, non-commercial use. You may also recopy downloaded extracts to others for their personal, non-commercial use.

You may not reproduce part or all of the contents of the website in any form unless it is for personal, non-commercial use. You may not copy or otherwise incorporate into or store in any other website, electronic retrieval system, publication or other work any of the content of the website in any form (whether hard copy, electronic or other).

You may not frame or link to the website or any part of it without our express permission.

Silver Cross aims to ensure that all specifications within the website are correct, however we reserve the right to alter specifications without prior notice.

 

Website Registration

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Some services are only available after you complete the website registration process. By registering to use these extra website services you agree:-

  • That the information you provide to us during the registration process is accurate and complete and relates only to yourself and does not in any way involve you impersonating any other person or providing a false identity or name/address that you are not authorized to use.
  • That you will inform us immediately if any of these details change by contacting us directly using one of the channels of communication detailed in our Contact Silver Cross website section
  • That you will take necessary measures to ensure that your username and password are kept confidential and known only by yourself and that you are responsible for all activity that occurs on the website under those account details. You also agree that you will take necessary precautions to ensure that any computer you use to access the website has adequate protection against third-party malicious activity such as viruses, spyware, key-logging, phishing.
  • That you are at least 18 years of age and a valid UK resident.

Shopping With Us

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Payment

Credit Card payment is taken immediately at the time of your order. All payment is processed in GBP. We accept most major cards including Visa, Visa Delta, MasterCard and Maestro. We also accept payment by PayPal and Klarna. We are unable to accept payment via cheque or any method other than those listed above. The description of the goods, services, price, currency and delivery costs are set out on the order page. For more information about deliveries, including costs, see here. To protect our customers from fraudulent credit card use, all orders are subject to security screening and if any irregularities are found, the order may not be processed.

Klarna Payments

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods. Payment is to be made to KlarnaPay Later (subject to order limits determined on a case by case basis by Klarna): The payment period is 30 days from shipment of the goods or tickets/availability date of the service. You can find the complete terms and conditions for the markets where this payment method is available here.

Pay In 3 (available on orders up to £1,000): Your first instalment will be collected when your order is confirmed and instalments 2 and 3 are scheduled 30 and 60 days later, respectively. Further information regarding Pay In 3 including terms and conditions you be found here, including information for the markets where this payment method is available. The payment methods Pay Later and Pay In 3 are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. General information about Klarna and the user terms per country can be found on klarna.com. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy statement.

Pre-Ordered Products

We will make clear on our website which of our products are available on a pre-order basis and will provide an indication as to when dispatch will be at the point of purchase. You will be required to provide full payment at the point of purchase. If you decide that you no longer want the product and it has not yet been dispatched, then we will provide a full refund within 7 working days of receiving your notice of cancellation, including any shipping charges you have paid for. For more details on cancelling and returning of goods, please see here for our Returns Policy.

Products And Pricing

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Product Availability

All products for sale on https://www.silvercrossbaby.com/ are subject to availability; if for any reason your order cannot be fulfilled owing to lack of stock, you will be advised by email.

Product Descriptions

Every product is sold subject to the product description and supporting information such as size, colour, estimated delivery dates and guarantees. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. We will take all reasonable care to ensure that all of the product details, descriptions and prices are correct at the time when the information is uploaded onto the website. However, the information may not always exactly reflect the position when you placed an order. Please note that the delivery times are only estimates, and cannot be guaranteed. Estimated delivery times will be set out in your order confirmation email. For any products available for pre-order or those temporarily out of stock, the “in stock” date will be included on the relevant product page. Once ordered, our Home Delivery team will then confirm to you the estimated delivery time. Packaging may vary from that shown. We reserve the right to refuse orders where the product information, price or product promotion has been incorrectly published.

Prices

All prices include VAT and are subject to change without prior notice.

Orders And Returns

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Placing an Order Making a purchase is easy. Just follow these simple steps:

• Shop our website by browsing through our product range;

• Click on the image to access the individual item's product page where you will be given information on sizing, colour options and availability;

• Add an item to your shopping basket by clicking the "Buy Now" button on the product page;

• Review the items you have chosen in your shopping bag, or at the checkout. To delete an item from your shopping bag, click on the "Remove" button next to the item;

• You can continue shopping by selecting the "Continue Shopping" button;

• You can also view the items in your basket whilst you continue shopping, by clicking on the "Shopping Basket" icon at the top of the homepage;

• Complete your order by selecting "Checkout" and then follow the steps;

• When you are ready to complete your order, click the “Complete Your Order” button and wait for the order conformation page to appear. You will also receive an order confirmation email with details of your order shortly after we have received it.

Please be advised that placing an item in your basket does not secure it for you and it can still be purchased by another customer. We therefore suggest that you complete your order as soon as possible.

Should you need further assistance with placing an order please contact our Customer Services Team on +44 (0) 345 872 6900 (available Monday – Friday between 9am & 5.30pm), who would be happy to assist you. Alternatively, please email our Customer Service Team at customerservice@silvercrossbaby.com.

Amending your Order

You are able to correct errors on your order up to the point at which you click on 'Complete Your Order' on the Payment Page of our ordering process.

Unfortunately, we are unable to amend/change orders once they have been submitted. Therefore, if you are unhappy with your order details you will be required to cancel your original order (see the Returns Policy below) and place a new order with the correct details. You may find there are changes to your delivery timescale and/or the price you pay for the item as you'll be charged the current selling price on the day you amend or cancel the order.

Should you need further assistance with an order you have already placed, please contact our Customer Services Team on +44 (0) 345 872 6900 (available Monday – Friday between 9am & 5.30pm), who would be happy to assist you. Alternatively, please email our Customer Service Team at customerservice@silvercrossbaby.com.

Exchanges

Please note we do not offer exchanges for alternative items, colours or sizes at our online store. An online exchange is placed as a new order. This will involve placing a new order and taking payment details from you again. You will be refunded for any returned item(s) in line with the Returns Policy stated below..

Acknowledgment and Despatch/Acceptance of your Order

We will notify you by email as soon as possible to acknowledge receipt of your order, so please ensure you enter a valid email address. This does not constitute acceptance of your order. Silver Cross reserves the right to refuse an order for any reason. You will be notified of the dispatch of your order by email with the courier details (the dispatch confirmation). Notification of dispatch via the dispatch confirmation constitutes acceptance of your order. Acceptance of all orders is subject to credit checks and Silver Cross reserves the right to cancel any order which does not comply with these regulations.

Purchases made on our website are for the personal or gift use of the buyer only and are not to be used for re-sale, commercial purposes or any other commercial benefit. Silver Cross reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.

Returns

We hope that you will love your order! However, if you change your mind please see here for our Returns Policy. The Returns Policy also offers information about cancelling your order, what to do if your product is faulty, and information about your statutory rights.

Delivery

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For Delivery Information, please see here

Security And Privacy

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Details of our Privacy Policy can be found here.

Indemnity And Liability

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You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Silver Cross terms and conditions by you or any other liabilities arising out of your use of this website, or the use by any other person accessing the website using your shopping account and/or your personal information.

Whilst we use reasonable endeavours to ensure that this website is secure and free from errors, viruses and other malicious or harmful content, we give no warranty or guaranty in that regard. It is your responsibility to ensure that you have the right equipment (including antivirus software) to use the website safely and to screen out anything that may damage or harm your computer or other device. Except where required by law we shall not be liable to any person for loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the website.

Online Purchases and Contract Formation

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When you complete an online order for a product purchase, we will initially send you an email that confirms the order details you have sent to us. This email does not constitute the formation of a contract but is our acknowledgement of your offer of purchase of product(s) the details and prices of which are detailed in our order acknowledgement email. Upon dispatch of the products you have ordered from us from our warehouse we will send a dispatch email that constitutes acceptance of your order and the completion of a contract between you and us for the purchase of the product(s) at the price and specification detailed in this email. If we do not accept your order, then we will contact you via email or telephone before any products are dispatched and therefore any contract is formed.

A product will be your responsibility from the time we deliver the product to the address you gave us or you or a carrier organised by you collect it from us. You own a product once we have received payment in full.

Alternate Dispute Resolution

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Silver Cross will always try to resolve complaints as quickly as possible. However, if we’ve not resolved your complaint to your satisfaction, you can refer the issue to the independent “Alternative Dispute Resolution” service provided by The Retail Ombudsman (see the Ombudsman’s website here).

Provided your complaint is in their remit, they will investigate your complaint free of charge. If you have purchased your goods online, you also have the right to pursue Online Dispute Resolution (“ODR”) through the ODR Platform, accessible via the following url: http://ec.europa.eu/odr.

Please note that although you have the right to bring a complaint to The Retail Ombudsman, or through the ODR Platform, Silver Cross is not legally bound to comply with the ADR/ODR process and, therefore, shall be entitled to elect not to participate in the event that you do bring such a claim.

Ownership Of Rights

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All rights, including copyright, in this website are owned by or licensed to Silver Cross UK Limited. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Silver Cross. You may not modify, distribute or re-post something on this website for any purpose.

Contract Cancellation

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You are entitled to cancel your order or contract with us provided that you do so within 14 days of placing the initial order with us. If no goods have been dispatched then we will provide a full refund within 7 working days including any shipping charges you have paid for. If a contract has been formed and your products have been dispatched then the process will be followed as laid out in our Returns Policy.

Law

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The interpretation, construction, effect and enforceability of this agreement shall be governed by English Law, and you and we agree to submit to the jurisdiction of the English courts for the determination of disputes.

Competitions and Offers

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Occasionally we may run promotional competitions and offers either on the website or through our social media channels. Individual terms and conditions for these promotions and offers can be viewed on the relevant competition' terms and conditions page.

Acceptable Use

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By using our site you accept these terms

By using our site, you confirm that you accept the terms of this policy and that you agree to comply with them. If you do not agree to these terms, you must not use our site. We recommend that you print a copy of these terms for future reference. We may make changes to the terms of this policy.

Prohibited uses

You may use our site only for lawful purposes. You may not use our site:

  • In any way that breaches any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
  • For the purpose of harming or attempting to harm minors in any way.
  • To bully, insult, intimidate or humiliate any person.
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

 

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms.
  • Not to access without authority, interfere with, damage or disrupt:
    • any part of our site;
    • any equipment or network on which our site is stored; 
    • any software used in the provision of our site; or 
    • any equipment or network or software owned or used by any third party.

 

Breach of this policy

When we consider that a breach of this acceptable use policy has occurred, we may take such action as we deem appropriate.  

Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

    • Immediate, temporary or permanent withdrawal of your right to use our site.
    • Immediate, temporary or permanent removal of any Contribution uploaded by you to our site.
    • Issue of a warning to you.
    • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
    • Further legal action against you.
    • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

 

We exclude our liability for all action we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

How this contract can be transferred

We can transfer our rights and obligations under these terms to any third party, provided this does not adversely affect your rights under these terms.

Company Details

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Silver Cross (UK) Ltd
Company Registration No: 4611579
Registered Office: Micklethorn, Broughton, Skipton, North Yorkshire, BD23 3JA

Attention is drawn to the terms and conditions set out below, in particular to clause 10 (limitation of Silver Cross's liability). They are binding upon all purchasers and govern all orders and contracts for the sale or supply of all products by Silver Cross.

In these terms and conditions ("Conditions") the following words and expressions shall have the following meanings:

"the Price" means the price of the Products, agreed between Silver Cross and the Purchaser at the date of order.

"the Products" means the products sold or supplied by Silver Cross to the Purchaser including any labelling and packaging.

"the Purchaser" means the entity named in the order which buys or has agreed to buy the Products from Silver Cross.

"Silver Cross" means Silver Cross (UK) Limited, whose principal place of business is at Micklethorn, Broughton, Skipton, North Yorkshire, BD23 3JA, United Kingdom.

1. Order and Acceptance

1.1 These Conditions shall apply to and form part of all orders and other contracts for the sale or supply of the Products by Silver Cross to the Purchaser and any terms and conditions in the Purchaser's order or enquiries inconsistent with these Conditions shall be of no effect. All orders for the Products shall be deemed to be an offer by the Purchaser to purchase the Products in accordance with these Conditions.

1.2 The acceptance of orders for the Products shall be at the entire discretion of Silver Cross. Acceptance of the Purchaser's order shall become binding on Silver Cross only when Silver Cross has confirmed in writing that it has accepted the order.

1. Order and Acceptance

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1.1 These Conditions shall apply to and form part of all orders and other contracts for the sale or supply of the Products by Silver Cross to the Purchaser and any terms and conditions in the Purchaser's order or enquiries inconsistent with these Conditions shall be of no effect. All orders for the Products shall be deemed to be an offer by the Purchaser to purchase the Products in accordance with these Conditions.

1.2 The acceptance of orders for the Products shall be at the entire discretion of Silver Cross. Acceptance of the Purchaser's order shall become binding on Silver Cross only when Silver Cross has confirmed in writing that it has accepted the order.

2. Prices

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2.1 Silver Cross will supply the Products to the Purchaser at the Price.

The products excluded from Silver Cross discount codes are as follows; 2020 ProductsEclipse Special Editions, Bromley Furniture, Aston Martin Collection.

The products excluded from Black Friday 2020 are as follows; Special Edition Eclipse Collection, Doll's Prams, Heritage Prams, Spirit and all Pram Bundles.

3. Retail

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3.1 For the UK domestic market, Silver Cross generally publishes suggested or recommended retail prices for its products (SRP’s or RRP’s). The Purchaser is, however, entirely free to resell the Products at whatever price it considers appropriate.

3.2 The Purchaser shall comply with Silver Cross’s retail strategy as advised from time to time. This includes selling from agreed retail sites only and not from secondary sites without prior authorisation in writing. 

4. Payment

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4.1 The time of payment shall be of the essence of any order or other contract to which these Conditions apply. Payment will be in advance of delivery except where credit terms have been agreed with the Purchaser in writing. 

4.2 Unless otherwise stated in writing, the Price is exclusive of delivery charges, insurance charges, VAT and other applicable taxes, duties or levies all of which are payable by the Purchaser in addition to the Price.

4.3 In no event shall the Purchaser be entitled to make any deduction from any payment for an order due to Silver Cross in respect of any set-off or counterclaim, unless both the validity and the amount thereof have been admitted in writing by a Director of Silver Cross.

4.4 In addition to any other rights or remedies which Silver Cross might have, if the Purchaser fails to make any payments due to Silver Cross hereunder, Silver Cross shall be entitled to charge (in addition to such sums) interest on the outstanding amount at 4% above the base rate quoted daily by the Royal Bank of Scotland calculated on a daily basis from the date payment becomes overdue until the date payment is received. 

4.5 Payment shall be made by the Purchaser in GBP, USD or EUR as instructed by Silver Cross by bank transfer (which for the avoidance of doubt shall include direct debit) or cheque to such bank account as Silver Cross may from time to time notify in writing to the Purchaser.

4.6 Payment shall be construed as being received at the time that Silver Cross's bankers receive the cleared funds from the Purchaser's bankers.

4.7 Silver Cross shall be entitled to allocate payments received from the Purchaser against any invoice issued to the Purchaser that is due for payment.

5. Passing of Property and Risk

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5.1 The Products shall be at the Purchaser's risk from delivery.

5.2 Whether or not risk in the Products has passed, property in the Products shall not pass from Silver Cross until Silver Cross has received payment in full (in cash or cleared funds) of 

(a) all sums due to it in respect of the Products (including but not limited to the Price); and 

(b) all other sums which are or which become due to Silver Cross from the Purchaser

and, until such payment, the Purchaser shall hold the Products to the order of Silver Cross. Silver Cross may bring an action for the Price notwithstanding that property in the Products has not passed to the Purchaser.

5.3 Until such time as property in the Products has passed to the Purchaser, the Purchaser shall ensure that the Products are securely stored at no cost to Silver Cross separately from all other goods in the Purchaser's possession and marked in such a way that they are clearly identified as Silver Cross's property and easily removable by Silver Cross. The Purchaser shall ensure that the Products are properly maintained in the condition in which they were delivered and shall make good any damage or deterioration.

5.4 The Purchaser may resell the Products in the ordinary course of its business before property in the Products has passed to it provided that any sale is a sale of Silver Cross's property on the Purchaser's own behalf and is made by the Purchaser acting as principal. The Purchaser shall be deemed to have sold all products of the kind sold by Silver Cross to the Purchaser in the order in which they were invoiced to the Purchaser.

5.5 Until such time as property in the Products passes from Silver Cross: 

5.5.1 the Purchaser shall not part with possession of the Products save as a result of a resale pursuant to clause 5.4; and

5.5.2 the Purchaser shall upon request deliver up to Silver Cross such of the Products as have not been resold. If the Purchaser fails to do so Silver Cross may, during business hours, without notice enter upon any premises owned, occupied or controlled by the Purchaser where the Products are situated or where Silver Cross reasonably believes the Products are situated and repossess the Products and the Purchaser grants Silver Cross an irrevocable licence for this purpose. 

5.6 The Purchaser shall not pledge or in any way charge by way of security for any indebtedness any of the Products which are the property of Silver Cross. Without prejudice to the other rights of Silver Cross, if the Purchaser does so all sums owing by the Purchaser to Silver Cross in relation to the Products shall forthwith become due and payable.

5.7 The Purchaser shall insure and keep insured, until property in the Products passes to the Purchaser, the Products to the full Price against "all risks" to the reasonable satisfaction of Silver Cross from the time of delivery of the Products, and shall whenever requested by Silver Cross produce a copy of the policy of insurance.

5.8 The Purchaser shall leave in position and not cover, deface or erase any notices or other marks (including serial numbers and notices that a patent, trade mark, design or copyright relating to the products is owned by Silver Cross or a third party) which Silver Cross may place on or affix to the Products. 

6. Delivery

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6.1 Delivery shall take place on the first to occur of the following as agreed between the parties:

6.1.1 delivery of the Products to the Purchaser at Silver Cross's premises;

6.1.2 delivery of the Products to the Purchaser's premises by Silver Cross;

6.1.3 delivery of the Products to the agreed point of loading.

6.2 Any delivery dates requested by the Purchaser or estimated by Silver Cross are approximate only and time of delivery shall not be of the essence, nor may the Purchaser make it so without Silver Cross’s prior written agreement. Silver Cross will use its reasonable endeavours to deliver in accordance with the delivery schedule agreed between the parties.

6.3 If the Purchaser refuses to agree a reasonable delivery date, does not respect an agreed delivery date or does not tender payment or provide Silver Cross with such documentation as it shall reasonably require in order to effect delivery, Silver Cross:-

6.3.1 may either effect delivery at the Purchaser's expense by whatever means it thinks most appropriate or arrange storage at the Purchaser's risk and expense pending delivery; and

6.3.2 may, upon giving the Purchaser 24 hours prior notice and the option to accept delivery within that timescale, re-sell or otherwise dispose of the Products or part of them without prejudice to any other rights Silver Cross may have against the Purchaser for breach of contract or otherwise.

6.4 Silver Cross shall be entitled to deliver the Products by instalments and in such case each instalment shall constitute a separate contract and any failure or defect in delivery of any one or more instalments shall not entitle the Purchaser to repudiate the contract as a whole nor to cancel any subsequent instalment.

6.5 The Purchaser must inspect the Products upon delivery and inform Silver Cross in writing within 48 hours of any products which are delivered in a damaged or defective state or of any shortfall in the quantity of any delivery. Any shortfall in the quantity of Products delivered from that stated in any contract to which these Conditions apply shall not give rise to a claim for damages for breach of contract solely as a result of such shortfall, but the Purchaser shall only be obliged to pay at the contract rate for the quantity of Products delivered.

6.6 Non-delivery must be reported by the Purchaser by telephone within 48 hours of the agreed date of delivery and confirmed in writing within 5 days of the agreed date of delivery.

7. Return of Products

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7.1 The Purchaser shall have no right to require Silver Cross to take back and to give credit for non-defective Products delivered to the Purchaser in accordance with clause 6.1. 

7.3 Should the Purchaser prove to the satisfaction of Silver Cross that Products supplied are not in accordance with the specifications of the order or are defective by way of faulty material or workmanship, Silver Cross may at its discretion request the return of the Products in question for repair or replacement or issuance of a credit note to the value of the Products concerned.

7.4 Silver Cross cannot be held responsible for lost returns (save where lost by Silver Cross).

8. Default and Purchasers Insolvency

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8.1 In the event that:

8.1.1 there is any default or breach of any of the Purchaser's obligations under these Conditions, including without limitation any failure to make any payments due to Silver Cross hereunder; or

8.1.2 the Purchaser shall make or offer to make any arrangement or composition with creditors, or any petition or receiving order is presented or made against the Purchaser, or (if the Purchaser is an individual) any order or petition for the Purchaser’s bankruptcy shall be made or presented or (if the Purchaser is not an individual) any order, resolution or petition to wind it up shall be made, passed or presented, or a receiver, manager or administrative receiver of all or any of its assets shall be appointed, or an administrator shall be appointed, an application for an administrator's appointment made or a notice for an administrator's appointment filed, or the Purchaser becomes insolvent, or the Purchaser undergoes any similar or analogous process to the foregoing in any jurisdiction; or 

8.1.3 there is a material change in the control or ownership of the Purchaser, then (without prejudice to any other remedies Silver Cross might have) in any such case, the Purchaser's right (under clause 5.4 or otherwise) to resell Goods in which title has not passed to it shall immediately terminate and outstanding unpaid invoices rendered by Silver Cross in respect of the Products shall become immediately payable by the Purchaser and (except where Silver Cross exercises its rights under clauses 8.1.3(a), 8.1.3(b) or 8.1.3(c) invoices in respect of Products ordered and delivered prior to termination but for which an invoice has not been submitted shall be payable immediately upon submission of the invoice and Silver Cross shall be entitled to:-

a) refuse to make delivery of any further consignment of any Products agreed to be supplied, including cancelling any outstanding delivery or stopping any Products in transit; and/or

b) cancel or suspend any current or future order or other contract to which these Conditions apply (either in whole or part) by notice in writing to the Purchaser; and /or

c) sell or otherwise dispose of to a third party any Products which are the subject of any order by the Purchaser and which have not yet been delivered.

8.2 In the event any contract to which these Conditions apply is terminated by Silver Cross under clause 8.1 the Purchaser shall indemnify Silver Cross against all losses arising out of such termination. Such losses shall be deemed to include loss of profits, the cost of work in progress, labour costs and the cost of any materials or components purchased by Silver Cross for use in manufacturing the Products for the Purchaser which were not so used and which Silver Cross will be unable to use in future in the production or manufacture of any other products.

8.3 Termination of any contract to which these Conditions apply shall be without prejudice to any rights accrued in favour of either party prior to the date of such termination.

9. Force Majeure

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9.1 If Silver Cross is prevented from fulfilling any order or contract or otherwise fulfilling its obligation within a reasonable time by force majeure, it will notify the Purchaser of the delay. Silver Cross shall be under no liability to the Purchaser and shall be entitled to extend the time or times for delivery or otherwise performing such contract for so long as such cause of prevention or delay shall continue.

9.2 For the purpose of these conditions "force majeure" shall be deemed to be any cause affecting the performance of these conditions arising from or attributable to acts, events, omissions or accidents beyond the reasonable control of Silver Cross.

10. Limitation of Silver Cross's Liability

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10.1 Silver Cross's liability (if any) whether in contract, tort (including, without limit, negligence) or otherwise in respect of any defect in the Products, or for any breach of these Conditions, or of any duty owed to the Purchaser in connection with them shall be limited to the amount of the Price.

10.2 Silver Cross shall not be liable for:

10.2.1 any delays in delivery; or

10.2.2 any minor variations in colour, texture, shade and/or general appearance of the Products; or

10.2.3 any loss of profit or goodwill suffered or incurred by the Purchaser or any third parties; or

10.2.4 any indirect or consequential loss of any kind whatsoever;

10.2.5 the cost of substitute goods.

10.3 For the avoidance of doubt, nothing in these Conditions shall exclude or restrict Silver Cross's liability:

10.3.1 for any fraudulent misrepresentation made to the Purchaser on which the Purchaser relied in entering into any contract made under these Conditions; or

10.3.2 in relation to any statutory implied conditions as to title in the Products; or

10.3.3 to any person for death or personal injury to that person resulting from Silver Cross's negligence; or

10.3.4 under consumer protection legislation to a person who has suffered physical injury caused wholly or partly by a defect in the Products or to a dependent or relative of such a person.

11. General

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11.1 The Purchaser shall keep confidential at all times any and all information, data and other items ("Information") received from Silver Cross which are marked "Confidential" or which may by their nature reasonably be considered to be confidential. This obligation shall not however apply to Information which is in or, without breach of this obligation, comes into the public domain or which is already in the Purchaser's possession without obligation of confidence.

11.2 The Purchaser may not assign or transfer or purport to assign or transfer any contract to which these Conditions apply or the benefit thereof to any person whatsoever. These Conditions shall not confer any benefit upon any person who is not a party to the contract between Silver Cross and the Purchaser.

11.3 These Conditions shall constitute the entire agreement between Silver Cross and the Purchaser and any modification to these Conditions will be binding only if it is evidenced in writing, signed by a Director of Silver Cross and such evidence contains a specific reference to these Conditions being modified. The Purchaser confirms that in entering into its contract with Silver Cross it has not relied upon any matter not set out in these Conditions and acknowledges that, except in relation to fraudulent misrepresentation, Silver Cross shall not have any liability for pre-contract statements, representations or similar.

11.4 Each of the above provisions and the separable parts thereof shall be construed as independent and standing on its own. Should any part of these Conditions be or become partially or totally invalid or for any reason unenforceable it shall be deemed deleted and none of the other provisions or parts thereof shall be invalidated or affected in any way and shall remain in full force and effect.

11.5 A failure by either Silver Cross or the Purchaser to enforce any right conferred upon it by these Conditions shall not be deemed to be a waiver of such right or operate so as to bar the exercise or enforcement thereof at any subsequent time or times.

11.6 If one party needs to give a formal notice to the other, it shall do so in writing, sent by international courier (if to or from a non-UK address) or pre-paid first class post (if to and from a UK address) to the recipient's registered office address or, alternatively, to the recipient's address set out on its most recent order and/or invoice. A notice given in this way shall be deemed to have been served on the second day after the date of posting.

11.7 Any contract to which these Conditions apply (and these Conditions themselves) shall be governed by English Law and subject to the exclusive jurisdiction of the English Courts.

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